PROGRAM TERMS AND
CONDITIONS
Welcome to the SRP BYOT
Program (“Program”). By
becoming a Participant of the Program, you may reduce stress on the grid in
your utility service area. By participating in the Program, you may be eligible
to receive the Reward described below, subject to these Program Terms and
Conditions (“Terms”). To become a
Participant in the Program, you must submit
an application to, and
have it accepted by, both the Sponsor and the Program Administrator. You
must have an installed and operational thermostat from your DER Vendor to
participate in this Program. Capitalized terms are defined in
the Definition section below.
Binding
Agreement.
By applying for the Program, you agree to comply with and be bound by these
Terms, even if your application is not accepted or approved by the Sponsor (as
defined below) and the Program Administrator; provided,
however, in the event your application is not accepted or approved, you will
not be subject to data collection under these Terms. Failure to comply
with these Terms may result in your unenrollment from the Program. The
decisions of the Sponsor and the Program Administrator regarding your
eligibility to participate are final and binding in all respects. Sponsor
reserves the right in its sole discretion to unenroll any Participant for,
among other things: (1) tampering or attempting to tamper with the operation of
the Program; or (2) violating these Terms or the terms and conditions of use of
any of Sponsor Parties’ property or service. Any false information
provided within the context of the Program by any Participant is a violation of
these Terms and may result in the immediate unenrollment of a Participant and
forfeiture of any Reward.
About
the Program. Applicants whose applications to participate in the Program are
submitted by the enrollment deadline and accepted by the Program Administrator
and who fully comply with these Terms may receive an incentive, as set forth
below, to be provided to you by Program Administrator following the conclusion
of the Program term. To receive the
Reward, you must be accepted as a Participant by the Sponsor and Program
Administrator, and your participation must not be withdrawn or terminated.
Definitions. In the context of
these Terms,
·
“Adjustment
Events” mean times during the Program Period when the DER Vendor will
control Participant’s Device(s) (on behalf of the Sponsor Parties) to signal
the Device to change its mode of operation, change device mode, setpoint, or
other settings, as applicable.
·
“DER Vendor”
means Alarm.com. the-third party manufacturer of the Participant’s
thermostat.
· “Program
Administrator” means Salt River Project
Agricultural Improvement and Power District.
● “Service” means the
connection between your Device(s) and the DER Vendor platform.
● “Sponsor” means EnergyHub, Inc., 41
Flatbush Avenue, Suite 400A, Brooklyn, NY 11217.
● “Sponsor Parties” means Sponsor, DER Vendor, and Program Administrator, their respective successors and assigns, and each of their respective
affiliates, agents, directors, officers, and employees.
● “Terms” means these Program
Terms and Conditions.
Application Consent by
Participant.
By submitting an application to enroll
as a Participant, you authorize
the Sponsor Parties to 1) collect and exchange Program Data, solely for the
purposes of determining your eligibility for the Program and operating the
Program; 2) review and
analyze all of your Program Data for the purposes of the Sponsor Parties fulfilling their obligations under the Program
and applicable law, improving the Program and as otherwise permitted by
applicable law, and to exchange conclusions with each other and publish
results based on those conclusions, provided that they treat all such Program
Data in accordance with their respective privacy policies; 3) automatically adjust your Devices, as required by
the Program at times indicated by Program Administrator (as described below) or
for general system testing purposes; 4) send you emails, text messages and
other notifications related to the Program and other relevant programs, including
about your enrollment status and Program-related adjustments to your Devices;
5) send you emails, text messages and other notifications related to surveys
about the Program and to share your responses to such surveys among themselves;
6) retain all of your Program Data indefinitely for
record keeping purposes; and 7) summarize the results of the Program in
publicly-available studies, provided that any Program Data included in such
studies will be anonymous such that you are not individually identifiable.
Eligibility
and Enrollment. You
may apply to become a Participant and participate in the Program if you meet
the following eligibility criteria and do the following:
· You must be at least 18
years of age;
· You must have one or
more Devices that are compatible with and connected to the DER Vendor platform
(“Service”) and compatible with the Program design;
· Maintain an active
account in good standing on the Service and a continuous connection between
your enrolled Devices and the Service;
· Assist Sponsor Parties’
support personnel in troubleshooting and resolving connectivity, firmware and other Device-related issues; and
· Have an active utility account with your Program Administrator.
Any additional Devices installed as
part of your DER Vendor system at your Program Administrator service address will be automatically enrolled in the
Program and may also participate in Adjustment Events, as described below.
Rewards will be provided pursuant to the applicable Program Administrator offer and the automatic enrollment of additional Devices
may not result in additional Rewards.
Program
Period. The
Program will run for the Program Period defined above. You may be automatically
re-enrolled in subsequent Program Periods at Sponsor’s discretion, subject to
the then-current Terms for the Program. You may unenroll from the Program at
any time.
Program
Description. Participant
agrees to allow Sponsor Parties to control the Participant’s Devices during the
Program Period. Such adjustments are
referred to as “Adjustment Events.” Adjustment Events may signal to the Device to
change device mode, setpoint, or other settings, as applicable. For
Devices that allow for temperature control, Adjustment Events may include or be
preceded by “pre-cool” or “pre-heat” periods, wherein the then-current or
scheduled target temperature setpoint is temporarily changed to prepare for the
subsequent adjustment. For certain types of services offered by the Sponsor
Parties, an Adjustment Event may occur even if the Device is in any kind of
hold mode at the start of the Adjustment Event. Participant may opt out of an
Adjustment Event at any time directly by adjusting the Device.
How
To Apply. You
can apply to participate in the Program through your DER Vendor web or mobile
account or at the program enrollment websites https://www.thermostatrewards.com/srp and https://www.thermostatrewards.com/byot4biz. Sponsor and Program
Administrator may accept or reject your application in their sole discretion.
How To Withdraw. Once you are accepted
as a Participant in the Program, you may withdraw by emailing the Sponsor
contact address specified below or through your account web portal or mobile
app. Withdrawal will not affect the other services provided by the Sponsor
Parties to you. By withdrawing, you may render yourself ineligible to receive
the Reward, participate in the Program in the future, or participate in other
programs offered by Sponsor or Provider.
Program Termination. Sponsor's
ability to offer the Program is contingent on receiving certain approvals and
acceptances from Program Administrator. If such approvals and acceptances are
withheld or withdrawn, or if the Program is declared unlawful, the Program will
be terminated along with the Reward. Further,
Sponsor’s ability to offer the Program to you is contingent on Sponsor’s
agreements with DER Vendor, and in the event such agreement(s) terminate for
any reason, your participation in the Program will be terminated along with the
Reward. In
the event of such termination, Further, Sponsor’s ability to
offer the Program to you is contingent on Sponsor’s agreements with DER Vendor,
and in the event such agreement(s) terminate for any reason, your participation
in the Program will be terminated along with the Reward. Sponsor may provide
notice at www.energyhub.com.
Disqualification. Sponsor may terminate
your participation in the Program and Reward at any time and without liability
upon notice to you via email if you violate these Terms or applicable law, if
you do not comply with any reasonable request from a Sponsor Party in connection
with this Program, if your Program Administrator declares you ineligible for
the Program, if your account with DER Vendor or Provider is no longer in good
standing, or if you do not maintain a continuous connection between your enrolled
Device(s) and the Service. If you enroll in a conflicting energy program
through Sponsor Parties, Sponsor may terminate your participation in the
Program without liability and without notice.
Privacy Notice. By participating in
the Program, you agree that the Sponsor Parties may collect your personal
information or data and that if they cannot collect the required information or
data, you may not be eligible to participate in the Program. Sponsor Parties will
administer your personal information and usage data consistent with these Terms
and each company’s then-current privacy policy.
Sponsor’s privacy policy is located at:
http://www.energyhub.com/privacy-policy.
Changes in Your Utility
Costs.
Sponsor Parties are not responsible for any changes in your utility costs
during the Program.
Information. You represent and
warrant to Sponsor that the information you provide to Sponsor while applying
for and during the course of the Program is accurate
and complete, and you agree to promptly notify Sponsor if any information you
provided during your application for the Program has changed.
General Conditions. This Program is governed by the laws of the State of Arizona
without regard to its applicable principles of conflicts of law. The Sponsor
Parties’ failure to enforce any term of these Terms shall not constitute a
waiver of that provision. THE
SPONSOR PARTIES (AND EACH OF THEIR RESPECTIVE AFFILIATES, AGENTS, DIRECTORS,
OFFICERS, MEMBERS OF THEIR GOVERNING BODIES AND EMPLOYEES) ARE NOT RESPONSIBLE
OR LIABLE FOR ANY INCORRECT OR INACCURATE PROGRAM APPLICATION INFORMATION, AND
ASSUME NO RESPONSIBILITY FOR (I) TYPOGRAPHICAL OR OTHER ERRORS IN THE PRINTING
OF THE PROGRAM MATERIALS OR THE OFFERING OR ANNOUNCEMENT OF ANY REWARD, (II)
ANY ERROR, OMISSION, INTERRUPTION, DEFECT OR DELAY IN OPERATION OR TRANSMISSION
AT ANY WEBSITE, (III) FAILURE OF ANY APPLICATION TO BE RECEIVED BY SPONSOR DUE
TO TECHNICAL PROBLEMS, TELEPHONE SERVICE PROBLEMS, PRINTING ERRORS, HUMAN ERROR
OR TRAFFIC CONGESTION ON THE INTERNET OR AT ANY WEBSITE, (IV) COMMUNICATIONS
LINE, HARDWARE AND/OR SOFTWARE FAILURES, (V) DAMAGE TO ANY COMPUTER OR DEVICE
(SOFTWARE OR HARDWARE) RESULTING FROM PARTICIPATION IN THE PROGRAM, (VI) THEFT
OR DESTRUCTION OF, TAMPERING WITH, UNAUTHORIZED ACCESS TO, OR ALTERATION OF
APPLICATIONS AND/OR PROGRAM APPLICATION INFORMATION, OR (VII) APPLICATIONS WHICH
ARE LATE OR LOST, OR (VIII) ANY LOSS OF INCOME DUE TO DEVICE CONTROL. PARTICIPANT ASSUMES ALL RISK OF
PARTICIPATION IN THE PROGRAM. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE
TO INDEMNIFY THE SPONSOR PARTIES (AND EACH OF THEIR RESPECTIVE AFFILIATES,
AGENTS, DIRECTORS, OFFICERS, MEMBERS OF THEIR GOVERNING BODIES AND EMPLOYEES)
FROM AND AGAINST ANY LIABILITY, CLAIMS, DEMANDS, LOSSES, DAMAGES, COSTS AND
EXPENSES THAT ARISE FROM OR ARE RELATED TO ANY ACT, DEFAULT OR OMISSION BY YOU
AND/OR A BREACH OF ANY WARRANTY BY YOU AND/OR TO ANY ACT, DEFAULT OR OMISSION
BY YOU UNDER THESE TERMS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE TO
HOLD THE SPONSOR PARTIES (AND EACH OF THEIR RESPECTIVE AFFILIATES, AGENTS,
DIRECTORS, OFFICERS, MEMBERS OF THEIR GOVERNING BODIES AND EMPLOYEES) HARMLESS
FROM ANY INJURY OR DAMAGE CAUSED OR CLAIMED TO BE CAUSED BY PARTICIPATION IN
THE PROGRAM AND/OR USE OR ACCEPTANCE OF ANY REWARD OTHER THAN FOR: (1) DEATH OR
PERSONAL INJURY ARISING AS A RESULT OF SPONSOR'S GROSS NEGLIGENCE OR BREACH OF
CONTRACT; OR (2) THE SPONSOR PARTIES’ FRAUDULENT MISREPRESENTATION OR
DELIBERATE BREACH OF CONTRACT. THE SPONSOR PARTIES (AND EACH OF THEIR
RESPECTIVE AFFILIATES, AGENTS, DIRECTORS, OFFICERS, MEMBERS OF THEIR GOVERNING
BODIES AND EMPLOYEES) HAVE NO LIABILITY TO ANY PARTICIPANT FOR ANY LOSS,
DAMAGE, COSTS OR EXPENSE INCURRED AS A RESULT OF OR IN CONNECTION WITH A
PARTICIPANT'S PARTICIPATION IN THE PROGRAM.
If any provision of these Terms is held to be invalid or unenforceable,
all remaining provisions of these Terms will remain in full force and effect.
These Terms will be binding on the Sponsor Parties and Participant and their
respective successors and permitted assigns.
Participant may not assign these Terms without the written consent of
Sponsor whereas Sponsor may assign these Terms to any third party. The Sponsor
Parties are not responsible for the policies, actions, or inactions of others
that might prevent the Participant from entering, participating, or claiming a
Reward. For the avoidance of doubt, it is specifically understood and agreed
that there shall be no personal liability on the part of any affiliates,
agents, directors, officers, governing body members and employees of each
Sponsor Party under these Terms.
These
Terms constitutes the entire agreement between Sponsor Parties and a
Participant relating to the subject matter hereof and supersedes all other such
prior or contemporaneous oral and written agreements and understandings.
Arbitration. If you and the Sponsor do not resolve any dispute by informal
negotiation, any other effort to resolve the dispute will be conducted
exclusively by binding individual arbitration governed by the Federal
Arbitration Act (“FAA”). You are giving up the right to litigate (or
participate in as a party or class member) all disputes in court before a judge
or jury. Instead, all disputes will be resolved on an individual basis before a
neutral arbitrator, whose decision will be final except for a limited right of
appeal under the FAA. Any court with jurisdiction over the parties may enforce
the arbitrator’s award.
No
Class Action Procedure. Notwithstanding any of the
foregoing or any other provision of these Terms, class arbitration is not
permitted under any circumstance. You and the Sponsor agree that, by entering
into this Agreement, THE PARTIES MAY BRING CLAIMS AGAINST THE OTHER ONLY IN
THEIR RESPECTIVE INDIVIDUAL CAPACITY, and not as a plaintiff or class member in
any purported class or representative proceeding. Further, you agree that the
arbitrator may not consolidate proceedings or more than one person’s claims, and may not otherwise preside over any form of a
representative or class proceeding. Although the non-availability of any
form of representative or class proceeding is clear from this Agreement, should
any dispute arise regarding or relating to the existence, validity,
enforceability, or interpretation of the Arbitration and No Class Action procedures
provisions above, the federal court located in New York, New York shall have
the sole and exclusive jurisdiction to hear and determine the issue.
Changes to the Terms. Sponsor may modify
these Terms at any time. We will notify
you by email at the most current email address we have on record for you when
we make any material changes to these Terms, and the effective date of the modified
Terms, which will be after the date of our notice to you. Your continued
participation in the Program thereafter signifies your acceptance to such
modified Terms. The modified Terms will apply only to disputes that arise after
the effective date of such modified Terms. We will also post the most current
version of the Terms on our website specified below and encourage you to check
this site frequently.
Acceptance of
Agreement.
The use of an electronic signature process to accept and sign these Terms,
including your indication of acceptance of these Terms by a click-through or
click-wrap process presented on DER Vendor’s website, shall constitute
effective execution and delivery of these Terms, and shall form a binding
contract between you and the Sponsor Parties.
Additional Program Details. Additional program details are available at the following websites: https://www.thermostatrewards.com/srp or
https://www.thermostatrewards.com/byot4biz. Program Administrator contact information:
602-236-2951 or support@srpconnectedhome.com.
© 2024 EnergyHub, Inc. All rights
reserved.