SMART ENERGY PROGRAM TERMS AND CONDITIONS
FOR CUSTOMERS OF SOUTHERN CALIFORNIA EDISON
(SCE) PARTICIPATING IN SCE’S SMART ENERGY PROGRAM THROUGH ENERGYHUB, INC.
Welcome to the Smart Energy Program (“Program”). By becoming a Participant of the Program, you may reduce stress on the
grid in your utility service area. By participating in the Program, you may be
eligible to receive the Reward described below, subject to these Program Terms
and Conditions (“Terms”).
Definitions. For the purposes of these Terms,
the following definitions apply:
● “Adjustment Events” mean
times during the Program Period when the DER Vendor will control Participant’s
Device(s) to signal the Device to change device mode, setpoint by up to 4
degrees, or other settings, as applicable.
● “DER Vendor” means Alarm.com.
● “Device” means your DER Vendor thermostat which can be monitored and operated
during the Program by DER Vendor’s network operations center.
● “FAA” means the Federal Arbitration Act.
● “Participant” means an applicant
who has been accepted into the Program.
● “Program” means the Smart Energy Program, a Demand Response (“DR”) program offered
by Southern California Edison Company (“SCE”) to qualifying customers, as
authorized by the California Public Utilities Commission. Participants in the Program receive credits
on their SCE bills in exchange for allowing their “smart” thermostats to be
remotely adjusted during Program events in order to lower
demand on the electric grid.
● “Program
Administrator” means EnergyHub, Inc., 41 Flatbush Avenue, Suite 400A, Brooklyn, NY 11217. Program
Administrator may be compensated by SCE for your participation in the Program.
● “Program Data” means data related to your identity, your Adjustment Event opt-in or
opt-out status, your energy usage and/or energy production, your Utility account
and bill, and operational data about your Device(s).
● “Reward” means the incentive(s) authorized for the Program by the California
Public Utilities Commission. The Reward
amount shall be posted on the program website available here: https://enrollmythermostat.com/sce/.
● “Service” means the
connection between your Device(s) and the DER Vendor platform.
● “Sponsor Parties” means Utility, DER Vendor, and Program Administrator, their respective successors and
assigns, and each of their respective affiliates, agents, directors, officers,
and employees.
● “Terms” means these Program
Terms and Conditions.
● “Utility” means Southern California Edison (SCE).
To become a
Participant in the Program, you must submit an application
to, and have it accepted by, both the Utility and the Program Administrator. You
must have an installed and operational DER Vendor
thermostat to participate in this Program.
Binding Agreement. By applying to the Program, you agree to comply with and be bound by
these Terms, even if your application is not accepted or approved by the
Sponsor and the Program Administrator; provided, however, in the event your application
is not accepted or approved, you will not be subject to data collection under
these Terms.
Failure to comply with these Terms may result in your unenrollment from
the Program. The decisions of the Utility and the Program Administrator
regarding your eligibility to participate are final and binding in all
respects.
At the sole discretion of the Utility and/or the Program Administrator,
you may be removed from the Program for, among other things: (1) tampering or
attempting to tamper with the operation of the Program; or (2) violating these
Terms.
Any false information
provided within the context of the Program by any Participant is a violation of
these Terms and may result in the immediate unenrollment of a Participant and
forfeiture of any Reward.
About the Program. Participants who
fully comply with these Terms will receive a Reward.
Privacy Notice. By participating in the
Program, you agree that the Sponsor Parties may collect your personal
information or data and that if they cannot collect the required information or
data, you may not be eligible to participate in the Program. Sponsor Parties will
administer your personal information and usage data consistent with California
law, privacy requirements issued by the California Public Utilities Commission,
and these Terms. The privacy rules
applicable to Southern California Edison, its contractors and vendors, and all
other third-parties that access protected customer
data, are reflected in SCE Tariff Rule 25, available at https://www.sce.com/regulatory/tariff-books. Program Administrator's privacy policy is located at: http://www.energyhub.com/privacy-policy
Application Consent by
Participant. By submitting an application to enroll as a
Participant, you authorize the Sponsor Parties to 1) collect, review, analyze, exchange,
and retain Program Data as permitted by applicable California privacy law and regulations
in order to administer and improve the Program; ) 2) automatically signal your
Devices to take part in Adjustment Events for this Program or for general
system testing purposes; 3) send you emails, text messages and other
notifications related to the Program, including about your enrollment status, Program-related adjustments to your Devices,
and surveys about the Program, and to share your responses to such surveys
among the Sponsor Parties; and 4) summarize the results of the Program in
publicly-available studies, provided that any Program Data included in such
studies will be anonymous such that you are not individually identifiable.
Participants also agree
that 1) Utility has the discretion to change the Program Administrator at any
time without notice to or consent from Participants, and Participants agree to
be transferred to any new administrator selected to administer the Program, and
2) the Program may be suspended or discontinued at any time if no longer
authorized by the California Public Utilities Commission.
Eligibility and Enrollment. Participation in the Program is contingent on a customer meeting the
following eligibility criteria:
● Be at least 18 years of age;
● Have one or more Devices that are compatible with and connected to the
Service and compatible with the Program design;
● Maintain an active account in good standing on the Service and a
continuous connection between your enrolled Devices and the Service;
● Assist Sponsor Parties’ support personnel in troubleshooting and
resolving connectivity, firmware and other Device-related issues;
● Have an active account with the Utility.
● Have an eligible Edison SmartConnect® meter;
● Receive service under SCE rate schedule D, D-CARE, D-FERA, TOU-D or
TOU-D-T;
● Register the use of a minimum of 1.5 kWh, one hour before or after the
energy event at least once in a calendar year to remain eligible to participate
in the Program.
● In addition, you must not
be enrolled in any of the following programs, rate schedules, rate options, or
services:
o
Summer
Discount Plan (SDP)
o
Capacity
Bidding Program (CBP)
o
Critical
Peak Pricing (CPP)
o
Demand
Response programs or rates offered by Non-Utility Demand Response Service
Providers
o
Medical
Baseline Allocation for air conditioning
o
Domestic
Multiple (DM)
o
Domestic
Multiple Service 1 (DMS-1)
o
Domestic
Multiple Service 2 (DMS-2)
o
Domestic
Multiple Service 3 (DMS-3)
Any additional Devices installed as
part of your Utility system at your service address will be automatically
enrolled in the Program and may also participate in Adjustment Events, as
described below. Rewards will be provided pursuant to the terms of the Program
as approved by the California Public Utilities Commission, and the automatic
enrollment of additional Devices may not result in additional Rewards.
Reward. The Reward includes two components: (1)
a one-time sign-up bonus, and (2) a seasonal bill credit.
(1) Sign-Up Bonus: SCE offers a one-time sign-up bonus of $75 to Participants who enroll in
the Program. The sign-up bonus is provided to Participants, in the form of a
bill credit, following successful enrollment. To qualify for the $75 sign-up
bonus, the following conditions apply:
● The sign-up bonus is for new Participants and is only available until
funding is exhausted.
● Participants previously enrolled in the Program for the same service
account will be ineligible for the sign-up bonus.
● If your service account closes or you unenroll from the Program before Utility
can process any portion of the sign-up bonus, your sign-up bonus will be
cancelled.
● Sign-up bonuses are limited to one per service account and will not
exceed $75. Enrolling multiple smart thermostats under the same account will
not increase your sign-up bonus amount.
● Participants who have more than one service account (e.g., a second home)
and enroll in the Program may be eligible for more than one sign-up bonus.
● Utility will not pay a sign-up bonus for a thermostat with the same
serial number that has already received a bonus or payment, including payment
to a previous owner of the thermostat.
● Participants who received their thermostat at no cost for participating
in another SCE program (e.g., the residential direct install program) are not
eligible for the $75 sign-up bonus.
●
The bill
credit for the one-time sign-up bonus typically can be processed within two
billing cycles.
(2) Seasonal Bill Credit: Participants are also eligible for a seasonal incentive bill credit
subject to the following conditions:
● Participants enrolled during the summer
months will earn a daily capacity payment of $0.3275 from June 1 through
September 30 of each year. Disbursement of the earned bill credits will
coincide with Participant’s scheduled bill periods throughout the summer.
● If a Participant enrolls in the Program after June 1 or unenrolls prior
to September 30, the payment will be prorated, based on the summer season days during
which the Participant was actively enrolled in the Program.
●
Program Period. The Program will run year-round. You may be automatically re-enrolled
in subsequent Program Periods, subject to the then-current Terms for the
Program. You may unenroll from the
Program at any time.
Program Description. Participant agrees to allow DER Vendor, on behalf of the Sponsor Parties,
to control the Participant’s Devices during the Program Period. Such adjustments are referred to as Adjustment Events. For Devices that allow
for temperature control, Adjustment Events may include or be preceded by
“pre-cool” periods, wherein the then-current or scheduled target temperature
setpoint is temporarily changed to prepare for the subsequent adjustment. For
certain types of services offered by the Sponsor Parties, an Adjustment Event
may occur even if the Device is in any kind of hold mode at the start of the
Adjustment Event. For additional up to date details regarding the Program,
visit https://enrollmythermostat.com/sce/. Participant may opt out of a current or future Adjustment Event at any
time by directly adjusting the Device or contacting DER Vendor at https://alarm.com/login.aspx?showOffer=6-4.
How to Apply. You can apply to
participate in the Program through your DER Vendor mobile app or at the program
enrollment website found here: https://alarm.com/login.aspx?showOffer=6-4. The Sponsor Parties may accept or reject your application in their sole discretion.
How to Withdraw. Once you are accepted as a Participant in the Program, you may withdraw
by emailing
the Program Administrator contact email address specified below. Withdrawal will not affect the other services provided by the
Sponsor Parties to you. By withdrawing, you may render yourself ineligible to
receive the Reward, participate in the Program in the future, or participate in
other programs offered by Utility and/or Program Administrator.
Program Termination. Sponsor's ability to offer the Program is contingent on receiving
certain approvals and acceptances from Utility and the California Public
Utilities Commission, which authorizes the Program. If such approvals and
acceptances are withheld or withdrawn, or if the Program is declared unlawful
or discontinued, the Program will be terminated along with the Reward. Further,
Program
Administrator’s ability to offer the Program to you is
contingent on its agreements with DER Vendor, and in the event such
agreement(s) terminate for any reason, your participation in the Program will
be terminated along with the Reward. In the event of such termination, DER
Vendor may provide notice to you by email, and Program Administrator may provide notice at www.energyhub.com.
Termination of the Program will not affect any payment obligations you may have
for your DER Vendor Device, and your DER Vendor customer agreement will remain
in effect.
Disqualification. The Sponsor Parties may terminate your participation in the Program
and Reward at any time and without liability upon notice to you via email if
you violate these Terms or applicable law, if you do not comply with any
reasonable request from a Sponsor Party in connection with this Program, if Utility
declares you ineligible for the Program, if your account with Utility or DER
Vendor is no longer in good standing, or if you do not maintain a continuous
connection between your enrolled Device(s) and the Service. If you enroll in a
conflicting energy program through Sponsor Parties, Program Administrator may terminate your participation in the Program without liability and
without notice. Disqualification from the Program will not affect any payment
obligations you may have for your DER Vendor Device, and your DER Vendor
customer agreement will remain in effect.
Changes in Your Utility Costs. Sponsor Parties are not responsible for any changes in your utility costs
during the Program.
Information. You represent and warrant that the information you provide while
applying for and during the course of the Program is
accurate and complete, and you agree to promptly notify Program Administrator if any information you provided during your application for the Program
has changed.
General Conditions. This Program is governed by the laws of the State of California without
regard to its applicable principles of conflicts of law. The Sponsor Parties’
failure to enforce any term of these Terms shall not constitute a waiver of
that provision. THE SPONSOR PARTIES (AND
EACH OF THEIR RESPECTIVE AFFILIATES, AGENTS, DIRECTORS, OFFICERS, AND
EMPLOYEES) ARE NOT RESPONSIBLE OR LIABLE FOR ANY INCORRECT OR INACCURATE
PROGRAM APPLICATION INFORMATION, AND ASSUME NO RESPONSIBILITY FOR (I)
TYPOGRAPHICAL OR OTHER ERRORS IN THE PRINTING OF THE PROGRAM MATERIALS OR THE
OFFERING OR ANNOUNCEMENT OF ANY REWARD, (II) ANY ERROR, OMISSION, INTERRUPTION,
DEFECT OR DELAY IN OPERATION OR TRANSMISSION AT ANY WEBSITE, (III) FAILURE OF
ANY APPLICATION TO BE RECEIVED BY PROGRAM ADMINISTRATOR DUE TO TECHNICAL
PROBLEMS, TELEPHONE SERVICE PROBLEMS, PRINTING ERRORS, HUMAN ERROR OR TRAFFIC
CONGESTION ON THE INTERNET OR AT ANY WEBSITE, (IV) COMMUNICATIONS LINE,
HARDWARE AND/OR SOFTWARE FAILURES, (V) DAMAGE TO ANY COMPUTER OR DEVICE
(SOFTWARE OR HARDWARE) RESULTING FROM PARTICIPATION IN THE PROGRAM, (VI) THEFT
OR DESTRUCTION OF, TAMPERING WITH, UNAUTHORIZED ACCESS TO, OR ALTERATION OF
APPLICATIONS AND/OR PROGRAM APPLICATION INFORMATION, OR (VII) APPLICATIONS
WHICH ARE LATE OR LOST, OR (VIII) ANY LOSS OF INCOME DUE TO DEVICE CONTROL. PARTICIPANT ASSUMES ALL RISK OF
PARTICIPATION IN THE PROGRAM. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU
INDEMNIFY AND AGREE TO KEEP THE SPONSOR PARTIES (AND EACH OF THEIR
RESPECTIVE AFFILIATES, AGENTS, DIRECTORS, OFFICERS, AND EMPLOYEES) INDEMNIFIED
AT ALL TIMES FROM AND AGAINST ANY LIABILITY, CLAIMS, DEMANDS, LOSSES, DAMAGES,
COSTS AND EXPENSES THAT ARISE FROM OR ARE RELATED TO ANY ACT, DEFAULT OR
OMISSION BY YOU AND/OR A BREACH OF ANY WARRANTY BY YOU AND/OR TO ANY ACT,
DEFAULT OR OMISSION BY YOU UNDER THESE TERMS. TO THE MAXIMUM EXTENT PERMITTED
BY LAW, YOU AGREE TO HOLD THE SPONSOR PARTIES (AND EACH OF THEIR RESPECTIVE
AFFILIATES, AGENTS, DIRECTORS, OFFICERS, AND EMPLOYEES) HARMLESS FROM ANY
INJURY OR DAMAGE CAUSED OR CLAIMED TO BE CAUSED BY PARTICIPATION IN THE PROGRAM
AND/OR USE OR ACCEPTANCE OF ANY REWARD OTHER THAN FOR: (1) DEATH OR PERSONAL
INJURY ARISING AS A RESULT OF PROGRAM ADMINISTRATOR'S NEGLIGENCE OR BREACH OF
CONTRACT; OR (2) THE SPONSOR PARTIES’ FRAUDULENT MISREPRESENTATION OR
DELIBERATE BREACH OF CONTRACT. THE SPONSOR PARTIES (AND EACH OF THEIR
RESPECTIVE AFFILIATES, AGENTS, DIRECTORS, OFFICERS, AND EMPLOYEES) HAVE NO
LIABILITY TO ANY PARTICIPANT FOR ANY LOSS, DAMAGE, COSTS OR EXPENSE INCURRED AS
A RESULT OF OR IN CONNECTION WITH A PARTICIPANT'S PARTICIPATION IN THE
PROGRAM. If any provision of these Terms
is held to be invalid or unenforceable, all remaining provisions of these Terms
will remain in full force and effect. These Terms will be binding on the Sponsor
Parties and their respective successors and assigns, and Participant. Participant may not assign these Terms
without the written consent of Program Administrator whereas Program
Administrator may assign these Terms to any third party. The Sponsor Parties
are not responsible for the policies, actions, or inactions of others that
might prevent the Participant from entering, participating, or claiming a
Reward. For the avoidance of doubt, it is specifically understood and agreed
that there shall be no personal liability on the part of any affiliates,
agents, directors, officers, and employees of each Sponsor Party under these
Terms.
Arbitration. If there is any legal dispute between you and any of the Sponsor
Parties, and that dispute is not resolved by informal negotiation, any other
effort to resolve the dispute will be conducted exclusively by binding
individual arbitration governed by the FAA. You are giving up the right to
litigate (or participate in as a party or class member) all disputes in court
before a judge or jury. Instead, all disputes will be resolved on an individual
basis before a neutral arbitrator, whose decision will be final except for a
limited right of appeal under the FAA. Any court with jurisdiction over the
parties may enforce the arbitrator’s award.
No Class Action Procedure. Notwithstanding any of the foregoing or any other provision of these
Terms, class arbitration is not permitted under any circumstance. You agree
that, by entering into this Agreement, THE PARTIES MAY BRING CLAIMS AGAINST THE
OTHER ONLY IN THEIR RESPECTIVE INDIVIDUAL CAPACITY, and not as a plaintiff or
class member in any purported class or representative proceeding. Further, you
agree that the arbitrator may not consolidate proceedings or more than one
person’s claims, and may not otherwise preside over
any form of a representative or class proceeding. Although the non-availability of any form of representative or class
proceeding is clear from this Agreement, should any dispute arise regarding or
relating to the existence, validity, enforceability, or interpretation of the
Arbitration and No Class Action procedures provisions above, the federal court
located in California shall have the sole and exclusive jurisdiction to hear
and determine the issue.
No Attorney Fees: By participating in the
Program, Participants expressly waive any and all
rights to recover attorneys' fees or any other legal costs associated with
disputes or litigation arising from or related to their participation in the
Program.
Section 1542 Waiver: Participant acknowledges
that Section 1542 of the California Civil Code states as follows: “A general
release does not extend to claims that the creditor or releasing party does not
know or suspect to exist in his or her favor at the time of executing the
release and that, if known by him or her, would have materially affected his or
her settlement with the debtor or released party.” Participant affirms having read and understood
Section 1542 of the California Civil Code and hereby expressly waives and
relinquishes all rights and benefits under that section and any law of any
jurisdiction of similar effect with respect to Participants’ release of any
claims under these Terms.
Changes to the Terms. Utility and/or Program Administrator may modify these Terms at any time.
We will notify you by email at the most current email address we have on
record for you when we make any material changes to these Terms, and the
effective date of the modified Terms, which will be after the date of our
notice to you. Your continued participation in the Program thereafter signifies
your acceptance to such modified Terms. The modified Terms will apply only to
disputes that arise after the effective date of such modified Terms. We will
also post the most current version of the Terms on our website specified below
and encourage you to check this site frequently.
Acceptance of Agreement. The use of an electronic signature process to accept and sign these
Terms, including your indication of acceptance of these Terms by a
click-through or click-wrap process presented on Program Administrator’s website,
shall constitute effective execution and delivery of these Terms, and shall
form a binding contract between you and the Program Administrator, and the
other Sponsor Parties shall be express third party beneficiaries hereof and may
enforce the provisions hereof as if each were a party hereto.
Authorization to Receive Participant
Information. By submitting this
Agreement, Participant also gives Utility and Program
Administrator the following
permissions:
Additional Program Details. Additional program details are available at
the following website address: https://enrollmythermostat.com/sce/. EnergyHub contact
information for the program is: sce@energyhub.com. The
rules for the Smart Energy Program as approved by the California Public
Utilities Commission are stated in SCE Tariff Schedule SEP – Smart Energy
Program, available at https://www.sce.com/regulatory/tariff-books.
Entire Agreement: These Terms constitute the entire agreement
between Sponsor Parties and a Participant relating to the subject matter hereof
and supersede any prior or contemporaneous oral and written agreements and
understandings.
______________________________
Customer Signature
______________________________
Customer Name
______________________________
Date
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