TECHNOLOGY
INCENTIVE PROGRAM TERMS AND CONDITIONS
Welcome to the Technology
Incentive Program (“Program”). By participating in
the Program, you may be eligible to receive a Technology Incentive described
below, subject to these Terms and Conditions (“Terms”). To become a
Participant in the Program, you must submit an
application to, and have it accepted by, Sponsor and the Utility
(as each is defined below).
YOU MUST BE AN EXISTING
USER OF THE VENDOR SERVICE TO BECOME A PARTICIPANT. PLEASE READ THESE PROGRAM
TERMS AND CONDITIONS CAREFULLY. THIS PROGRAM IS VOID WHERE PROHIBITED
BY LAW.
Binding Agreement. By
applying for the Program, you agree to comply with and be bound by these
official terms and conditions (“Terms”) even if your application is not
accepted or approved by the Sponsor (as defined below) and the Utility. Failure
to comply with these Terms may result in your disqualification from the
Program. The decisions of the Sponsor and the Utility regarding your
eligibility to participate are final and binding in all respects. Sponsor
reserves the right in its sole discretion to disqualify any Participant for,
among other things: (1) tampering or attempting to tamper with the operation of
the Program and/or Device; or (2) violating these Terms or the terms and
conditions of use of any of Sponsor Parties' property or service. Any
false information provided within the context of the Program by any Participant
is a violation of these Terms and may result in the immediate disqualification
of a Participant and forfeiture of any Reward.
About the Program. Applicants
whose applications to participate in the Program are accepted by Utility (“Participants”)
and who fully comply with these Terms may be eligible to receive a Technology
Incentive set forth below (“Incentive”) to be provided Participant's
Utility.
Definitions. In
the context of these Terms:
Application Consent by
Participant. By submitting an application to enroll, Participant
authorizes the Sponsor Parties to: 1) collect and exchange data related to
Participant's identity, Participant's opt–in or opt–out status, Participant's
energy usage and/or energy production, Participant's Utility account,
Participant's electric bill, and operational data about Participant's Devices
(collectively, “Program Data”), solely for the purposes of determining
Participant's eligibility for the Program and operating the Program; 2) review
and analyze all of Participant's Program Data for the purposes of the Sponsor
Parties fulfilling their obligations under the Program and applicable law,
improving the Program and as otherwise permitted by applicable law, and to
exchange conclusions with each other and publish results based on those
conclusions, provided that they treat all such Program Data in accordance with
their respective privacy policies; 3) automatically adjust Participant's
Devices (if applicable for Participant's Demand Response Program), as required
by the Program at times indicated by Utility (as described below) or for
general system testing purposes; 4) send Participant emails, text messages,
pre–recorded messages and other notifications related to the Program and other
relevant programs, including Participant enrollment status and Program–related
adjustments to Participant's Devices; 5) send Participant emails, text
messages, pre–recorded messages and other notifications related to surveys
about the Program and to share Participant responses to such surveys among
themselves; 6) summarize the results of the Program in publicly–available
studies, provided that any Program Data included in such studies will be
anonymous such that Participants are not individually identifiable; 7) utility
to change or transfer Participant's Sponsor at any time without advance notice
or consent from Participant; 8) utility to change or update Participant's
Program Terms without advance notice or consent from Participant; and 9) inform
Participants that acceptance in the Technology Incentive Program is not subject
to being approved for the $75 technology incentive.
Eligibility and
Enrollment. You may apply to become a Participant and participate
in the Program if you meet the following eligibility criteria and do the
following:
Any additional Devices
installed as part of Participant's Sponsor system at Participant's Utility
service address will be automatically enrolled in the Program and may also
participate in Adjustment Events, as described below. Rewards will be provided
pursuant to the applicable Utility offer and the automatic enrollment of
additional Devices may not result in additional Rewards.
Program Period. The
Program will run for the period set forth below (the “Program Period”).
Participants may be automatically re–enrolled in subsequent Program Periods at
Sponsor's discretion, unless Participants terminate participation in the
Program, subject to the then–current Terms for the Program.
Adjustment Window &
Frequency. Participant enrolled device(s) may be controlled,
subject to the then current terms of the qualifying Demand Response Programs
and rate schedules. Participants can view qualifying program information
at www.sce.com/cpp .
Notwithstanding the foregoing, there is no limit Sponsor Parties may access the
device(s) for system testing, as described above.
Qualifying device(s),
Smart Thermostat, Adjustment Details. Participant agrees
to allow Sponsor to control Participant's smart thermostat to reduce
Participant's electrical demand during DR event periods. Adjustment Events may
change device mode, setpoint, or other settings, as applicable. The frequency
and duration of DR event periods may differ from program to program.
Participants may visit their DR program event details at SCE.com for more
information. During DR event periods, Sponsor reduces Participant's electrical
demand by increasing the current smart thermostat setpoint or scheduled target
temperature setpoint by four degrees Fahrenheit (4°F) to temporarily reduce
normal operating patterns. These setpoint increases may be preceded by
"pre–cool" periods, wherein the current or scheduled target setpoint
is temporarily decreased to prepare the premise for the subsequent setpoint
increase. The setpoint change is measured relative to the setpoint of
Participant's thermostat at the beginning of an adjustment period and the
setpoint defined by the programmed thermostat schedule as set with the Service.
Participant's thermostat may be adjusted even if the thermostat is in hold mode
at the start of the DR event.
Opting Out of a Setpoint
Adjustment. Participant may opt out of a setpoint adjustment at
any time from Participant's thermostat or through components of the Service,
such as the web portal and smartphone applications. However, at Utility's
discretion, Participant may be removed from Program for overriding setpoint
adjustments for all DR events in a calendar year, when such overrides
consistently occur within the first hour of the DR event. Participants may opt
out of the Program in its entirety by emailing sce-tip@energyhub.com or
designated Sponsor.
Other Terms and
Conditions.
How To Apply. You
can apply to participate in the Program through your Vendor web or mobile
account or at the program enrollment website specified below. Sponsor and
Utility may accept or reject your application in their sole discretion.
How To Withdraw. Once
accepted as a Participant in the Program, Participants may withdraw by emailing
the Sponsor at sce-tip@energyhub.com or
through Participant's account web portal or mobile app. Withdrawal will not
affect the other services provided by the Sponsor Parties. By withdrawing,
Participants may render themselves ineligible to receive the Reward,
participate in the Program in the future, or participate in other programs
offered by Sponsor or Provider.
Program Termination. Sponsor's
ability to offer the Program is contingent on receiving certain approvals and
acceptances from Utility. If such approvals and acceptances are withheld or
withdrawn, or if the Program is declared unlawful, the Program will be
terminated along with the Reward. In the event of such termination, Sponsor
will provide notice at www.energyhub.com.
Disqualification. Sponsor
may terminate Participant's participation in the Program at any time and
without liability upon notice to Participant via email if Participant violate
these Terms or applicable law, if Participant does not comply with any
reasonable request from a Sponsor Party in connection with this Program, if
Participant's Utility declares Participant ineligible for the Program, if
Participant's account with Vendor or Provider is no longer in good standing, or
if Participant does not maintain a continuous connection between Participant's
enrolled Device(s) and the Service. If Participant enrolls in a conflicting
energy program through Sponsor Parties, Sponsor may terminate Participant's
participation in the Program without liability and without notice.
Privacy Notice. By
participating in the Program, Participants agree that the Sponsor Parties may
collect personal information or data and that if they cannot collect the
required information or data, Participant may not be eligible to participate in
the Program. Sponsor Parties will protect Participant's personal information
and usage data consistent with these Terms and each company's then–current
privacy policy. Sponsor's privacy policy is located at: http://www.energyhub.com/privacy-policy.
Changes in Participant's
Electricity Costs. Sponsor Parties are not responsible for any changes
in Participant's electricity costs during the Program.
Information. Participant
represents and warrants to Sponsor that the information Participant provides to
Sponsor while applying for and during the course of the
Program is accurate and complete, and Participant agrees to promptly notify
Sponsor if any information provided during Participant's application for the
Program has changed.
General Conditions. This
Program is governed by the laws of the State of California without regard to
its applicable principles of conflicts of law. The Sponsor's failure to enforce
any term of these Terms shall not constitute a waiver of that provision. THE
SPONSOR PARTIES ARE NOT RESPONSIBLE OR LIABLE FOR ANY INCORRECT OR INACCURATE
PROGRAM APPLICATION INFORMATION, AND ASSUME NO RESPONSIBILITY FOR (I)
TYPOGRAPHICAL OR OTHER ERRORS IN THE PRINTING OF THE PROGRAM MATERIALS OR THE
OFFERING OR ANNOUNCEMENT OF ANY REWARD, (II) ANY ERROR, OMISSION, INTERRUPTION,
DEFECT OR DELAY IN OPERATION OR TRANSMISSION AT ANY WEBSITE, (III) FAILURE OF
ANY APPLICATION TO BE RECEIVED BY SPONSOR DUE TO TECHNICAL PROBLEMS, TELEPHONE
SERVICE PROBLEMS, PRINTING ERRORS, HUMAN ERROR OR TRAFFIC CONGESTION ON THE
INTERNET OR AT ANY WEBSITE, (IV) COMMUNICATIONS LINE, HARDWARE AND/OR SOFTWARE
FAILURES, (V) DAMAGE TO ANY COMPUTER OR DEVICE (SOFTWARE OR HARDWARE) RESULTING
FROM PARTICIPATION IN THE PROGRAM, (VI) THEFT OR DESTRUCTION OF, TAMPERING
WITH, UNAUTHORIZED ACCESS TO, OR ALTERATION OF APPLICATIONS AND/OR PROGRAM
APPLICATION INFORMATION, OR (VII) APPLICATIONS WHICH ARE LATE OR LOST, OR
(VIII) ANY LOSS OF INCOME DUE TO DEVICE CONTROL. PARTICIPANT ASSUMES ALL RISK
OF PARTICIPATION IN THE PROGRAM. TO THE MAXIMUM EXTENT PERMITTED BY LAW,
PARTICIPANTS INDEMNIFY AND AGREE TO KEEP THE SPONSOR PARTIES INDEMNIFIED AT ALL
TIMES FROM AND AGAINST ANY LIABILITY, CLAIMS, DEMANDS, LOSSES, DAMAGES, COSTS
AND EXPENSES THAT ARISE FROM OR ARE RELATED TO ANY ACT, DEFAULT OR OMISSION BY
PARTICIPANTS AND/OR A BREACH OF ANY WARRANTY BY PARTICIPANTS AND/OR TO ANY ACT,
DEFAULT OR OMISSION BY PARTICIPANTS UNDER THESE TERMS. TO THE MAXIMUM EXTENT
PERMITTED BY LAW, PARTICIPANTS AGREE TO HOLD THE SPONSOR PARTIES HARMLESS FROM
ANY INJURY OR DAMAGE CAUSED OR CLAIMED TO BE CAUSED BY PARTICIPATION IN THE
PROGRAM AND/OR USE OR ACCEPTANCE OF ANY REWARD OTHER THAN FOR: (1) DEATH OR
PERSONAL INJURY ARISING AS A RESULT OF SPONSOR'S NEGLIGENCE OR BREACH OF
CONTRACT; OR (2) THE SPONSOR PARTIES' FRAUDULENT MISREPRESENTATION OR
DELIBERATE BREACH OF CONTRACT. THE SPONSOR PARTIES HAVE NO LIABILITY TO ANY
PARTICIPANT FOR ANY LOSS, DAMAGE, COSTS OR EXPENSE INCURRED AS A RESULT OF OR
IN CONNECTION WITH A PARTICIPANT'S PARTICIPATION IN THE PROGRAM. If any
provision of these Terms is held to be invalid or unenforceable, all remaining
provisions of these Terms will remain in full force and effect. These Terms
will be binding on Sponsor and its successors and assigns, and Participant. Participant
may not assign these Terms without the written consent of Sponsor whereas
Sponsor may assign these Terms to any third party. The Sponsor Parties are not
responsible for the policies, actions, or inactions of others that might
prevent the Participant from entering, participating, or claiming a Reward.
These Terms constitutes
the entire agreement between Sponsor and a Participant relating to the subject
matter hereof and supersedes all other such prior or contemporaneous oral and
written agreements and understandings.
Arbitration. If
the Participant and the Sponsor do not resolve any dispute by informal
negotiation, any other effort to resolve the dispute will be conducted
exclusively by binding individual arbitration governed by the Federal
Arbitration Act (“FAA”). Participant gives up the right to litigate (or
participate in as a party or class member) all disputes in court before a judge
or jury. Instead, all disputes will be resolved on an individual basis before a
neutral arbitrator, whose decision will be final except for a limited right of
appeal under the FAA. Any court with jurisdiction over the parties may enforce
the arbitrator's award.
No Class Action Procedure. Notwithstanding
any of the foregoing or any other provision of these Terms, class arbitration
is not permitted under any circumstance. Participant and the Sponsor agree
that, by entering into this Agreement, THE PARTIES MAY BRING CLAIMS AGAINST THE
OTHER ONLY IN THEIR RESPECTIVE INDIVIDUAL CAPACITY, and not as a plaintiff or
class member in any purported class or representative proceeding. Further,
Participant agrees that the arbitrator may not consolidate proceedings or more
than one person's claims,and may
not otherwise preside over any form of a representative or class proceeding.
Although the non–availability of any form of representative or class proceeding
is clear from this Agreement, should any dispute arise regarding or relating to
the existence, validity, enforceability, or interpretation of the Arbitration
and No Class Action procedures provisions above, the federal court located in
New York City, New York shall have the sole and exclusive jurisdiction to hear
and determine the issue.
Changes to the
Terms. Sponsor may modify these Terms at any time. We will notify
Participant by email at the most current email address we have on record for
Participant when we make any material changes to these Terms, and the effective
date of the modified Terms, which will be after the date of our notice to
Participant. Participant's continued participation in the Program thereafter
signifies Participant's acceptance to such modified Terms. The modified Terms
will apply only to disputes that arise after the effective date of such
modified Terms. We will also post the most current version of the Terms on our
website specified below and encourage Participant to check this site
frequently.
Acceptance of Agreement. The
use of an electronic signature process to accept and sign these Terms,
including Participant's indication of acceptance of these Terms by a
click–through or click–wrap process presented on Vendor's website, shall
constitute effective execution and delivery of these Terms, and shall form a
binding contract between Participant and the Sponsor.
Additional Program
Details. Utility offers a technology incentive of seventy–five
dollars ($75) to Participants who are enrolled in a qualifying DR program, and
demonstrate performance based upon data from the qualifying device(s) and/or
Participant's energy usage data. Participants must be enrolled in a qualifying
DR program at the time the Participant's Program application is submitted to
qualify for the technology incentive. Utility reserves the right to issue the
technology incentive to the Participant in the form of a bill credit or other
method determined by the Utility. To qualify for the $75 technology incentive,
the following conditions apply:
Authorization to Receive
Participant Information. By submitting this Agreement,
Participant also gives Sponsor and Utility the following permissions:
© 2025 EnergyHub, Inc. All rights
reserved.