TECHNOLOGY INCENTIVE
PROGRAM TERMS AND CONDITIONS
Welcome to the Technology Incentive
Program (“Program”). By participating in the Program, you may be eligible to receive a
Technology Incentive described below, subject to these Terms and Conditions (“Terms”).
To become a Participant in the Program, you must submit an
application to, and have it accepted by, Sponsor and the Utility (as
each is defined below).
YOU MUST BE AN EXISTING USER OF THE
VENDOR SERVICE TO BECOME A PARTICIPANT. PLEASE READ THESE PROGRAM TERMS AND
CONDITIONS CAREFULLY. THIS PROGRAM IS VOID WHERE
PROHIBITED BY LAW.
Binding Agreement. By applying for the
Program, you agree to comply with and be bound by these official terms and
conditions (“Terms”) even if your application is not accepted or
approved by the Sponsor (as defined below) and the Utility. Failure to comply
with these Terms may result in your disqualification from the Program. The
decisions of the Sponsor and the Utility regarding your eligibility to
participate are final and binding in all respects. Sponsor reserves the right
in its sole discretion to disqualify any Participant for, among other things:
(1) tampering or attempting to tamper with the operation of the Program and/or
Device; or (2) violating these Terms or the terms and conditions of use of any
of Sponsor Parties' property or service. Any false information provided
within the context of the Program by any Participant is a violation of these
Terms and may result in the immediate disqualification of a Participant and
forfeiture of any Reward.
About the Program. Applicants whose
applications to participate in the Program are accepted by Utility (“Participants”)
and who fully comply with these Terms may be eligible to receive a Technology
Incentive set forth below (“Incentive”) to be provided Participant's
Utility.
Definitions. In the context of
these Terms:
Application Consent by Participant. By submitting an
application to enroll, Participant authorizes the Sponsor Parties to: 1)
collect and exchange data related to Participant's identity, Participant's
opt–in or opt–out status, Participant's energy usage and/or energy production,
Participant's Utility account, Participant's electric bill, and operational
data about Participant's Devices (collectively, “Program Data”), solely
for the purposes of determining Participant's eligibility for the Program and
operating the Program; 2) review and analyze all of Participant's Program Data
for the purposes of the Sponsor Parties fulfilling their obligations under the
Program and applicable law, improving the Program and as otherwise permitted by
applicable law, and to exchange conclusions with each other and publish results
based on those conclusions, provided that they treat all such Program Data in
accordance with their respective privacy policies; 3) automatically adjust
Participant's Devices (if applicable for Participant's Demand Response
Program), as required by the Program at times indicated by Utility (as
described below) or for general system testing purposes; 4) send Participant
emails, text messages, pre–recorded messages and other notifications related to
the Program and other relevant programs, including Participant enrollment
status and Program–related adjustments to Participant's Devices; 5) send
Participant emails, text messages, pre–recorded messages and other
notifications related to surveys about the Program and to share Participant
responses to such surveys among themselves; 6) summarize the results of the
Program in publicly–available studies, provided that any Program Data included
in such studies will be anonymous such that Participants are not individually
identifiable; 7) utility to change or transfer Participant's Sponsor at any
time without advance notice or consent from Participant; 8) utility to change
or update Participant's Program Terms without advance notice or consent from
Participant; and 9) inform Participants that acceptance in the Technology
Incentive Program is not subject to being approved for the $75 technology
incentive.
Eligibility and Enrollment. You may apply to
become a Participant and participate in the Program if you meet the following
eligibility criteria and do the following:
Any additional Devices installed as
part of Participant's Sponsor system at Participant's Utility service address
will be automatically enrolled in the Program and may also participate in
Adjustment Events, as described below. Rewards will be provided pursuant to the
applicable Utility offer and the automatic enrollment of additional Devices may
not result in additional Rewards.
Program Period. The Program will run
for the period set forth below (the “Program Period”). Participants may
be automatically re–enrolled in subsequent Program Periods at Sponsor's
discretion, unless Participants terminate participation in the Program, subject
to the then–current Terms for the Program.
Adjustment Window & Frequency. Participant enrolled
device(s) may be controlled, subject to the then current terms of the
qualifying Demand Response Programs and rate schedules. Participants can view
qualifying program information at www.sce.com/cpp . Notwithstanding the foregoing, there is
no limit Sponsor Parties may access the device(s) for system testing, as
described above.
Qualifying device(s), Smart
Thermostat, Adjustment Details. Participant agrees to allow
Sponsor to control Participant's smart thermostat to reduce Participant's
electrical demand during DR event periods. Adjustment Events may change device
mode, setpoint, or other settings, as applicable. The frequency and duration of
DR event periods may differ from program to program. Participants may visit
their DR program event details at SCE.com for more information. During DR event
periods, Sponsor reduces Participant's electrical demand by increasing the
current smart thermostat setpoint or scheduled target temperature setpoint by
four degrees Fahrenheit (4°F) to temporarily reduce normal operating patterns.
These setpoint increases may be preceded by "pre–cool" periods,
wherein the current or scheduled target setpoint is temporarily decreased to
prepare the premise for the subsequent setpoint increase. The setpoint change
is measured relative to the setpoint of Participant's thermostat at the
beginning of an adjustment period and the setpoint defined by the programmed
thermostat schedule as set with the Service. Participant's thermostat may be
adjusted even if the thermostat is in hold mode at the start of the DR event.
Opting Out of a Setpoint Adjustment. Participant may opt
out of a setpoint adjustment at any time from Participant's thermostat or
through components of the Service, such as the web portal and smartphone
applications. However, at Utility's discretion, Participant may be removed from
Program for overriding setpoint adjustments for all DR events in a calendar
year, when such overrides consistently occur within the first hour of the DR
event. Participants may opt out of the Program in its entirety by
emailing sce-tip@energyhub.com or designated
Sponsor.
Other Terms and Conditions.
How To Apply. You can apply to
participate in the Program through your Vendor web or mobile account or at the
program enrollment website specified below. Sponsor and Utility may accept or
reject your application in their sole discretion.
How To Withdraw. Once accepted as a
Participant in the Program, Participants may withdraw by emailing the Sponsor
at sce-tip@energyhub.com or through
Participant's account web portal or mobile app. Withdrawal will not affect the
other services provided by the Sponsor Parties. By withdrawing, Participants
may render themselves ineligible to receive the Reward, participate in the
Program in the future, or participate in other programs offered by Sponsor or
Provider.
Program Termination. Sponsor's ability to
offer the Program is contingent on receiving certain approvals and acceptances
from Utility. If such approvals and acceptances are withheld or withdrawn, or
if the Program is declared unlawful, the Program will be terminated along with
the Reward. In the event of such termination, Sponsor will provide notice
at www.energyhub.com.
Disqualification. Sponsor may
terminate Participant's participation in the Program at any time and without
liability upon notice to Participant via email if Participant violate these
Terms or applicable law, if Participant does not comply with any reasonable
request from a Sponsor Party in connection with this Program, if Participant's
Utility declares Participant ineligible for the Program, if Participant's
account with Vendor or Provider is no longer in good standing, or if
Participant does not maintain a continuous connection between Participant's
enrolled Device(s) and the Service. If Participant enrolls in a conflicting
energy program through Sponsor Parties, Sponsor may terminate Participant's
participation in the Program without liability and without notice.
Privacy Notice. By participating in
the Program, Participants agree that the Sponsor Parties may collect personal
information or data and that if they cannot collect the required information or
data, Participant may not be eligible to participate in the Program. Sponsor
Parties will protect Participant's personal information and usage data
consistent with these Terms and each company's then–current privacy policy.
Sponsor's privacy policy is located at: http://www.energyhub.com/privacy-policy.
Changes in Participant's Electricity
Costs. Sponsor Parties are not responsible for any changes in
Participant's electricity costs during the Program.
Information. Participant
represents and warrants to Sponsor that the information Participant provides to
Sponsor while applying for and during the course of
the Program is accurate and complete, and Participant agrees to promptly notify
Sponsor if any information provided during Participant's application for the
Program has changed.
General Conditions. This Program is
governed by the laws of the State of California without regard to its
applicable principles of conflicts of law. The Sponsor's failure to enforce any
term of these Terms shall not constitute a waiver of that provision. THE
SPONSOR PARTIES ARE NOT RESPONSIBLE OR LIABLE FOR ANY INCORRECT OR INACCURATE
PROGRAM APPLICATION INFORMATION, AND ASSUME NO RESPONSIBILITY FOR (I)
TYPOGRAPHICAL OR OTHER ERRORS IN THE PRINTING OF THE PROGRAM MATERIALS OR THE
OFFERING OR ANNOUNCEMENT OF ANY REWARD, (II) ANY ERROR, OMISSION, INTERRUPTION,
DEFECT OR DELAY IN OPERATION OR TRANSMISSION AT ANY WEBSITE, (III) FAILURE OF
ANY APPLICATION TO BE RECEIVED BY SPONSOR DUE TO TECHNICAL PROBLEMS, TELEPHONE
SERVICE PROBLEMS, PRINTING ERRORS, HUMAN ERROR OR TRAFFIC CONGESTION ON THE
INTERNET OR AT ANY WEBSITE, (IV) COMMUNICATIONS LINE, HARDWARE AND/OR SOFTWARE
FAILURES, (V) DAMAGE TO ANY COMPUTER OR DEVICE (SOFTWARE OR HARDWARE) RESULTING
FROM PARTICIPATION IN THE PROGRAM, (VI) THEFT OR DESTRUCTION OF, TAMPERING
WITH, UNAUTHORIZED ACCESS TO, OR ALTERATION OF APPLICATIONS AND/OR PROGRAM
APPLICATION INFORMATION, OR (VII) APPLICATIONS WHICH ARE LATE OR LOST, OR
(VIII) ANY LOSS OF INCOME DUE TO DEVICE CONTROL. PARTICIPANT ASSUMES ALL RISK
OF PARTICIPATION IN THE PROGRAM. TO THE MAXIMUM EXTENT PERMITTED BY LAW,
PARTICIPANTS INDEMNIFY AND AGREE TO KEEP THE SPONSOR PARTIES INDEMNIFIED AT ALL
TIMES FROM AND AGAINST ANY LIABILITY, CLAIMS, DEMANDS, LOSSES, DAMAGES, COSTS
AND EXPENSES THAT ARISE FROM OR ARE RELATED TO ANY ACT, DEFAULT OR OMISSION BY
PARTICIPANTS AND/OR A BREACH OF ANY WARRANTY BY PARTICIPANTS AND/OR TO ANY ACT,
DEFAULT OR OMISSION BY PARTICIPANTS UNDER THESE TERMS. TO THE MAXIMUM EXTENT
PERMITTED BY LAW, PARTICIPANTS AGREE TO HOLD THE SPONSOR PARTIES HARMLESS FROM
ANY INJURY OR DAMAGE CAUSED OR CLAIMED TO BE CAUSED BY PARTICIPATION IN THE
PROGRAM AND/OR USE OR ACCEPTANCE OF ANY REWARD OTHER THAN FOR: (1) DEATH OR
PERSONAL INJURY ARISING AS A RESULT OF SPONSOR'S NEGLIGENCE OR BREACH OF
CONTRACT; OR (2) THE SPONSOR PARTIES' FRAUDULENT MISREPRESENTATION OR
DELIBERATE BREACH OF CONTRACT. THE SPONSOR PARTIES HAVE NO LIABILITY TO ANY
PARTICIPANT FOR ANY LOSS, DAMAGE, COSTS OR EXPENSE INCURRED AS A RESULT OF OR
IN CONNECTION WITH A PARTICIPANT'S PARTICIPATION IN THE PROGRAM. If any
provision of these Terms is held to be invalid or unenforceable, all remaining
provisions of these Terms will remain in full force and effect. These Terms
will be binding on Sponsor and its successors and assigns, and Participant. Participant
may not assign these Terms without the written consent of Sponsor whereas
Sponsor may assign these Terms to any third party. The Sponsor Parties are not
responsible for the policies, actions, or inactions of others that might
prevent the Participant from entering, participating, or claiming a Reward.
These Terms constitutes the entire
agreement between Sponsor and a Participant relating to the subject matter
hereof and supersedes all other such prior or contemporaneous oral and written
agreements and understandings.
Arbitration. If the Participant
and the Sponsor do not resolve any dispute by informal negotiation, any other
effort to resolve the dispute will be conducted exclusively by binding
individual arbitration governed by the Federal Arbitration Act (“FAA”).
Participant gives up the right to litigate (or participate in as a party or
class member) all disputes in court before a judge or jury. Instead, all
disputes will be resolved on an individual basis before a neutral arbitrator,
whose decision will be final except for a limited right of appeal under the
FAA. Any court with jurisdiction over the parties may enforce the arbitrator's
award.
No Class Action Procedure. Notwithstanding any
of the foregoing or any other provision of these Terms, class arbitration is
not permitted under any circumstance. Participant and the Sponsor agree that,
by entering into this Agreement, THE PARTIES MAY BRING CLAIMS AGAINST THE OTHER
ONLY IN THEIR RESPECTIVE INDIVIDUAL CAPACITY, and not as a plaintiff or class
member in any purported class or representative proceeding. Further,
Participant agrees that the arbitrator may not consolidate proceedings or more
than one person's claims,and
may not otherwise preside over any form of a representative or class
proceeding. Although the non–availability of any form of representative or
class proceeding is clear from this Agreement, should any dispute arise
regarding or relating to the existence, validity, enforceability, or
interpretation of the Arbitration and No Class Action procedures provisions
above, the federal court located in New York City, New York shall have the sole
and exclusive jurisdiction to hear and determine the issue.
Changes to the Terms. Sponsor may modify these
Terms at any time. We will notify Participant by email at the most current
email address we have on record for Participant when we make any material
changes to these Terms, and the effective date of the modified Terms, which
will be after the date of our notice to Participant. Participant's continued
participation in the Program thereafter signifies Participant's acceptance to
such modified Terms. The modified Terms will apply only to disputes that arise
after the effective date of such modified Terms. We will also post the most
current version of the Terms on our website specified below and encourage
Participant to check this site frequently.
Acceptance of Agreement. The use of an
electronic signature process to accept and sign these Terms, including
Participant's indication of acceptance of these Terms by a click–through or
click–wrap process presented on Vendor's website, shall constitute effective
execution and delivery of these Terms, and shall form a binding contract
between Participant and the Sponsor.
Additional Program Details. Utility offers a
technology incentive of seventy–five dollars ($75) to Participants who are
enrolled in a qualifying DR program, and demonstrate performance based upon
data from the qualifying device(s) and/or Participant's energy usage data.
Participants must be enrolled in a qualifying DR program at the time the
Participant's Program application is submitted to qualify for the technology
incentive. Utility reserves the right to issue the technology incentive to the
Participant in the form of a bill credit or other method determined by the
Utility. To qualify for the $75 technology incentive, the following conditions
apply:
Authorization to Receive Participant
Information. By submitting this Agreement, Participant also gives Sponsor and
Utility the following permissions:
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