PROGRAM TERMS AND CONDITIONS
Welcome to the Energy Wise Wi-Fi
Thermostat Program (“Program”). By becoming a Participant of the Program,
you may reduce stress on the grid in your electricity service area. By
participating in the Program, you may be eligible to receive the Reward described
below, subject to these Terms and Conditions (“Terms”). To become a Participant in the Program, you must submit an
application to, and have it accepted by, Sponsor and the Utility (as each is
defined below).
YOU MUST BE AN EXISTING USER OF THE VENDOR
SERVICE TO BECOME A PARTICIPANT. PLEASE READ THESE TERMS CAREFULLY. THIS
PROGRAM IS VOID WHERE PROHIBITED BY LAW.
Binding Agreement. By applying for the
Program, you agree to comply with and be bound by these Terms, even if your
application is not accepted or approved by the Sponsor (as defined below) and
the Utility. Failure to comply with these Terms may result in your
disqualification from the Program. The decisions of the Sponsor and the Utility
regarding your eligibility to participate are final and binding in all
respects. Sponsor reserves the right in its sole discretion to disqualify any
Participant for, among other things: (1) tampering or attempting to tamper with
the operation of the Program; or (2) violating these Terms or the terms and
conditions of use of any of Sponsor Parties’ property or service. Any
false information provided within the context of the Program by any Participant
is a violation of these Terms and may result in the immediate disqualification
of a Participant and forfeiture of any Reward.
About the Program. Applicants whose
applications to participate in the Program are accepted by Utility (“Participants”)
and who fully comply with these Terms may receive the incentive set forth below
(“Reward”) to be provided to you
by Utility. To receive the Reward, you must be accepted as a Participant by the Sponsor and Utility
and your participation must not be withdrawn or terminated. Participants may also
help reduce stress on the electric grid.
Definitions. In the context of
these Terms,
·
The
Program is provided by EnergyHub, Inc., 41 Flatbush Ave. Suite 400A Brooklyn,
NY 11217 (“Sponsor”).
· “Vendor” means Lux Products Corporation and/or EnergyHub,
Inc.
· “Utility” means your utility, namely Minnesota Valley Electric
Cooperative.
· “Sponsor Parties” means Sponsor, Vendor, and Utility, their
respective successors and assigns, and each of their respective affiliates,
agents, directors, officers, and employees.
·
“Device” means a
device that can be monitored and controlled during the program through the Vendor
cloud platform or other communications pathway.
Application Consent by Participant. By submitting an application to enroll as a Participant, you authorize the Sponsor Parties to 1) collect and exchange data related to your identity, your opt-in or opt-out status, your energy usage and/or energy production, your Utility account, your electric bill, and operational data about your Devices (collectively, “Program Data”), solely for the purposes of determining your eligibility for the Program and operating the Program; 2) review and analyze all of your Program Data for the purposes of the Sponsor Parties fulfilling their obligations under the Program and applicable law, improving the Program and as otherwise permitted by applicable law, and to exchange conclusions with each other and publish results based on those conclusions, provided that they treat all such Program Data in accordance with their respective privacy policies; 3) automatically adjust your Devices, as required by the Program at times indicated by Utility (as described below) or for general system testing purposes; 4) send you emails, text messages, pre-recorded messages and other notifications related to the Program and other relevant programs,, including about your enrollment status and Program-related adjustments to your Devices; 5) send you emails, text messages, pre-recorded messages and other notifications related to surveys about the Program and to share your responses to such surveys among themselves; 6) summarize the results of the Program in publicly-available studies, provided that any Program Data included in such studies will be anonymous such that you are not individually identifiable.
Eligibility and Enrollment. You may apply to
become a Participant and participate in the Program if you meet the following
eligibility criteria and do the following:
· You must be at least 18
years of age;
· You must have one or
more Devices that are compatible with and connected to the Vendor platform
(“Service”) and compatible with the Program design;
· Maintain an active
account in good standing on the Service and a continuous connection between
your enrolled Devices and the Service;
· Assist Sponsor Parties’
support personnel in troubleshooting and resolving connectivity, firmware and
other Device-related issues.
Program Period. The Program will
run for the period set forth below (the “Program
Period”). You may be automatically re-enrolled in subsequent Program
Periods at Sponsor’s discretion, subject to the then-current Terms for the
Program.
Program Description. Participant agrees to
allow Sponsor Parties to control the Participant’s Devices during the Program
Period. Such adjustments are referred to
as “Adjustment Events.” Adjustment Events may change device mode,
setpoint, or other settings, as applicable. For Devices that allow for
temperature control, Adjustment Events may include or be preceded by “pre-cool”
or “pre-heat” periods, wherein the then-current or scheduled target temperature
setpoint is temporarily changed to prepare for the subsequent adjustment. For
certain types of services offered by the Sponsor Parties, an Adjustment Event
may occur even if the Device is in any kind of hold mode at the start of the
Adjustment Event. Participant may opt out of an Adjustment Event at any time directly
by adjusting his/her device.
How To Apply. You can apply to
participate in the Program through your thermostat account or at the program
enrollment website specified below. Sponsor and Utilities may accept or reject
your application in their sole discretion.
How To
Withdraw. Once
you are accepted as a Participant in the Program, you may withdraw by emailing
the Sponsor contact address specified below. Withdrawal will not affect the
other services provided by the Sponsor Parties to you. By withdrawing, you may
render yourself ineligible to receive the Reward, participate in the Program in
the future, or participate in other programs offered by Sponsor or Vendor.
Program Termination. Sponsor's
ability to offer the Program is contingent on receiving certain approvals and
acceptances from Utility. If such approvals and acceptances are withheld or
withdrawn, or if the Program is declared unlawful, the Program will be
terminated along with the Reward. In the event of such termination, Sponsor
will provide notice at www.energyhub.com.
Disqualification. Sponsor may terminate
your participation in the Program and Reward at any time and without liability
upon notice to you via email if you violate these Terms or applicable law, if
you do not comply with any reasonable request from a Sponsor Party in
connection with this Program, if your Utility declares you ineligible for the
Program, if your account with Vendor is no longer in good standing, or if you
do not maintain a continuous connection between your enrolled Device(s) and the
Service. If you enroll in a conflicting energy program through Sponsor Parties,
Sponsor may terminate your participation in the Program without liability and
without notice.
Privacy
Notice.
By participating in the Program, you agree that the Sponsor Parties may collect
your personal information or data and that if they cannot collect the required
information or data, you may not be eligible to participate in the Program.
Sponsor Parties will protect your personal information and usage data
consistent with these Terms and each company’s then-current privacy
policy. Sponsor’s privacy policy is
located at: http://www.energyhub.com/privacy-policy.
Changes
in Your Electricity Costs. Sponsor Parties are not responsible for any changes in
your electricity costs during the Program.
Information. You represent and
warrant to Sponsor that the information you provide to Sponsor while applying
for and during the course of the Program is accurate and complete, and you
agree to promptly notify Sponsor if any information you provided during your
application for the Program has changed.
General Conditions. This Program is
governed by the laws of the State of New York without regard to its applicable
principles of conflicts of law. The Sponsor’s failure to enforce any term of
these Terms shall not constitute a waiver of that provision. THE SPONSOR
PARTIES ARE NOT RESPONSIBLE OR LIABLE FOR ANY INCORRECT OR INACCURATE PROGRAM
APPLICATION INFORMATION, AND ASSUME NO RESPONSIBILITY FOR (I) TYPOGRAPHICAL OR
OTHER ERRORS IN THE PRINTING OF THE PROGRAM MATERIALS OR THE OFFERING OR
ANNOUNCEMENT OF ANY REWARD, (II) ANY ERROR, OMISSION, INTERRUPTION, DEFECT OR
DELAY IN OPERATION OR TRANSMISSION AT ANY WEBSITE, (III) FAILURE OF ANY
APPLICATION TO BE RECEIVED BY SPONSOR DUE TO TECHNICAL PROBLEMS, TELEPHONE
SERVICE PROBLEMS, PRINTING ERRORS, HUMAN ERROR OR TRAFFIC CONGESTION ON THE
INTERNET OR AT ANY WEBSITE, (IV) COMMUNICATIONS LINE, HARDWARE AND/OR SOFTWARE
FAILURES, (V) DAMAGE TO ANY COMPUTER OR DEVICE (SOFTWARE OR HARDWARE) RESULTING
FROM PARTICIPATION IN THE PROGRAM, (VI) THEFT OR DESTRUCTION OF, TAMPERING
WITH, UNAUTHORIZED ACCESS TO, OR ALTERATION OF APPLICATIONS AND/OR PROGRAM
APPLICATION INFORMATION, (VII) APPLICATIONS WHICH ARE LATE OR LOST, OR (VIII)
ANY LOSS OF INCOME DUE TO DEVICE CONTROL. PARTICIPANT ASSUMES ALL RISK
OF PARTICIPATION IN THE PROGRAM. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU
INDEMNIFY AND AGREE TO KEEP THE SPONSOR
PARTIES INDEMNIFIED AT ALL TIMES FROM AND AGAINST ANY LIABILITY, CLAIMS,
DEMANDS, LOSSES, DAMAGES, COSTS AND EXPENSES THAT ARISE FROM OR ARE RELATED TO
ANY ACT, DEFAULT OR OMISSION BY YOU AND/OR A BREACH OF ANY WARRANTY BY YOU
AND/OR TO ANY ACT, DEFAULT OR OMISSION BY YOU UNDER THESE TERMS. TO THE MAXIMUM
EXTENT PERMITTED BY LAW, YOU AGREE TO HOLD THE SPONSOR PARTIES HARMLESS FROM
ANY INJURY OR DAMAGE CAUSED OR CLAIMED TO BE CAUSED BY PARTICIPATION IN THE
PROGRAM AND/OR USE OR ACCEPTANCE OF ANY REWARD OTHER THAN FOR: (1) DEATH OR
PERSONAL INJURY ARISING AS A RESULT OF SPONSOR'S NEGLIGENCE OR BREACH OF
CONTRACT; OR (2) THE SPONSOR PARTIES’ FRAUDULENT MISREPRESENTATION OR
DELIBERATE BREACH OF CONTRACT. THE SPONSOR PARTIES HAVE NO LIABILITY TO ANY
PARTICIPANT FOR ANY LOSS, DAMAGE, COSTS OR EXPENSE INCURRED AS A RESULT OF OR
IN CONNECTION WITH A PARTICIPANT'S PARTICIPATION IN THE PROGRAM. If any provision of these Terms is held to be
invalid or unenforceable, all remaining provisions of these Terms will remain
in full force and effect. These Terms will be binding on Sponsor and its
successors and assigns, and Participant.
Participant may not assign these Terms without the written consent of
Sponsor whereas Sponsor may assign these Terms to any third party. The Sponsor
Parties are not responsible for the policies, actions, or inactions of others
that might prevent the Participant from entering, participating, or claiming a
Reward.
These Terms constitutes the entire agreement
between Sponsor and a Participant relating to the subject matter hereof and
supersedes all other such prior or contemporaneous oral and written agreements
and understandings.
Arbitration. If the you and the Sponsor do not resolve any dispute by informal
negotiation, any other effort to resolve the dispute will be conducted
exclusively by binding individual arbitration governed by the Federal
Arbitration Act (“FAA”). You are giving up the right to litigate (or
participate in as a party or class member) all disputes in court before a judge
or jury. Instead, all disputes will be resolved on an individual basis before a
neutral arbitrator, whose decision will be final except for a limited right of
appeal under the FAA. Any court with jurisdiction over the parties may enforce
the arbitrator’s award.
No Class Action Procedure. Notwithstanding any of the foregoing or any other provision of these
Terms, class arbitration is not permitted under any circumstance. You and the
Sponsor agree that, by entering into this Agreement, THE PARTIES MAY BRING
CLAIMS AGAINST THE OTHER ONLY IN THEIR RESPECTIVE INDIVIDUAL CAPACITY, and not
as a plaintiff or class member in any purported class or representative
proceeding. Further, you agree that the arbitrator may not consolidate
proceedings or more than one person’s claims, and may not otherwise preside
over any form of a representative or class proceeding. Although the
non-availability of any form of representative or class proceeding is clear
from this Agreement, should any dispute arise regarding or relating to the
existence, validity, enforceability, or interpretation of the Arbitration and
No Class Action procedures provisions above, the federal court located in New
York, New York shall have the sole and exclusive jurisdiction to hear and
determine the issue.
Changes
to the Terms. Sponsor
may modify these Terms at any time. We
will notify you by email at the most current email address we have on record
for you when we make any material changes to these Terms, and the effective
date of the modified Terms, which will be after the date of our notice to you.
Your continued participation in the Program thereafter signifies your
acceptance to such modified Terms. The modified Terms will apply only to
disputes that arise after the effective date of such modified Terms. We will
also post the most current version of the Terms on our website specified below and
encourage you to check this site frequently.
Acceptance
of Agreement.
The use of an electronic signature process to accept and sign these Terms,
including your indication of acceptance of these Terms by a click-through or
click-wrap process presented on Vendor’s website, shall constitute effective
execution and delivery of these Terms, and shall form a binding contract
between you and the Sponsor.
Additional
Program Details.
·
Utility Program
website: https://www.mvec.net/wifi-thermostat-program/
·
Reward:
o
$50 bill credit
per member for enrolling in the program for one calendar year and 10% off your
summer bills in subsequent years for remaining enrolled in the program from
June 1 – September 30.
o Members already participating in an A/C
Energy Wise program will remain on their current program and receive the 10%
discount or reduced rate. For example, if you are receiving a reduced rate, you
will NOT also receive the additional 10% discount.
·
The Program
application for enrollment is available at the following website address: https://my.luxproducts.com/connect/enroll/mvec
·
EnergyHub
contact information: energywise@energyhub.com
·
Program Period: May 1st – September 30th
· The Program Terms are available at the following website: https://my.luxproducts.com/connect/terms/mvec/lux-mvec.html