PROGRAM TERMS AND CONDITIONS
Welcome to CPS’s WiFi Thermostat Rewards
Program (“Program”). By becoming
a Participant of the Program, you may reduce stress on the grid in your utility
service area. By participating in the Program, you may be eligible to receive
the Reward described below, subject to these Program Terms and Conditions (“Terms”). To become a Participant in the
Program, you must submit an application to, and have
it accepted by, both the Sponsor and the Program Administrator (as each is
defined below). You
must have an installed and operational Device to participate in this Program.
Binding
Agreement. By applying for the Program, you agree to
comply with and be bound by these Terms, even if your application is not
accepted or approved by the Sponsor (as defined below) and the Program
Administrator; provided, however, in the event your application is not accepted
or approved, you will not be subject to data collection under these Terms.
Failure to comply with these Terms may result in your unenrollment from the
Program. The decisions of the Sponsor and the Program Administrator regarding
your eligibility to participate are final and binding in all respects. Sponsor
reserves the right in its sole discretion to unenroll any Participant for,
among other things: (1) tampering or attempting to tamper with the operation of
the Program; or (2) violating these Terms or the terms and conditions of use of
any of Sponsor Parties’ property or service. Any false information provided within the context of the Program by any
Participant is a violation of these Terms and may result in the immediate unenrollment
of a Participant and forfeiture of any Reward.
About the
Program. Applicants whose applications to
participate in the Program are submitted by the enrollment deadline and
accepted by the Program Administrator (“Participants”,
“you”, and “your”) and who fully comply with these Terms may receive an
incentive, as set forth below (“Reward”),
to be provided to you by Program Administrator following the conclusion of the
Program term. To receive the Reward,
you must be accepted as a Participant by the Sponsor and Program Administrator,
and your participation must not be withdrawn or terminated.
Definitions. In the context of these Terms,
● The Program is provided by EnergyHub, Inc., 41
Flatbush Avenue, Suite 400A, Brooklyn, NY 11217 (“Sponsor”).
● “Adjustment Events” mean
times during the Program Period when the DER Vendor will control Participant’s
Device(s) (on behalf of the Sponsor Parties) to signal the Device to charge,
discharge, or change its mode of operation, change device mode, setpoint, or
other settings, as applicable.
● “DER Vendor” means the-third party manufacturer of the Participant’s device
● “Device” means your DER Vendor’s
product, which can be monitored and operated during the
Program by DER Vendor’s network operations center.
● “FAA” means the Federal
Arbitration Act.
● “Participant” means an
applicant that has been accepted into the Program by the Program Administrator.
● “Program” means the CPS WiFi Thermostat Rewards
Program.
● “Program Data” means data
related to your identity, your Adjustment Event opt-in or opt-out status, your
energy usage and/or energy production, your Program Administrator account, your
utility bill, and operational data about your Device(s).
● “Program Period” means the
duration of the Program. The Program runs from June 1st – September
30th.
● “Program
Administrator” means your utility, CPS.
● “Reward” means $85 for each
thermostat you enroll in the first year, plus an additional $30 bill credit
each year per household.
● “Service” means the
connection between your Device(s) and the DER Vendor platform.
● “Sponsor Parties” means Sponsor, DER Vendor, and Program Administrator, their respective
successors and assigns, and each of their respective affiliates, agents,
representatives, directors, officers, and employees.
● “Terms” means these Program
Terms and Conditions.
Application
Consent by Participant. By submitting an
application to enroll as a Participant, you authorize the Sponsor Parties to 1)
collect and exchange Program Data and retain such data indefinitely, solely for
the purposes of determining your eligibility for the Program and operating the
Program; 2) review and analyze all of your Program Data for the purposes of the
Sponsor Parties fulfilling their obligations under the Program and applicable
law, improving the Program and as otherwise permitted by applicable law, and to
exchange conclusions with each other and publish results based on those
conclusions, provided that they treat all such Program Data in accordance with
their respective privacy policies; 3)
automatically signal your Devices to take part in Adjustment Events for
this Program or for general system testing purposes; 4) send you emails, text
messages and other notifications related to the Program, including about your
enrollment status and Program-related adjustments to your Devices; 5) send you
emails, text messages and other notifications related to surveys about the
Program and to share your responses to such surveys among the Sponsor Parties;
6) retain all of your Program Data indefinitely for record keeping purposes;
and 7) summarize the results of the Program in publicly-available studies,
provided that any Program Data included in such studies will be anonymous such
that you are not individually identifiable.
Eligibility and
Enrollment. You may apply to become a Participant and
participate in the Program if you meet the following eligibility criteria and
do the following:
● You must be at least 18 years of age;
● You must have one or more Devices that are compatible with and connected
to the DER Vendor platform (“Service”) and compatible with the Program design;
● Maintain an active account in good standing on the Service and a
continuous connection between your enrolled Devices and the Service;
● Assist Sponsor Parties’ support personnel in troubleshooting and
resolving connectivity, firmware and other Device-related issues; and
● Have an active utility account with your Program Administrator.
Program Period. The Program will run for the Program Period defined above. You may
be automatically re-enrolled in subsequent Program Periods at Sponsor’s
discretion, subject to the then-current Terms for the Program. You may unenroll from the Program at any
time.
Program
Description. Participant agrees to allow DER Vendor, on
behalf of the Sponsor Parties, to control the Participant’s Devices during the
Program Period. Such adjustments are
referred to as “Adjustment Events.”
Adjustment Events may signal the Device to charge, discharge, or change its
mode of operation, change device mode, setpoint, or other settings, as
applicable. [For Devices that allow for temperature control, Adjustment Events
may include or be preceded by “pre-cool” or “pre-heat” periods, wherein the
then-current or scheduled target temperature setpoint is temporarily changed to
prepare for the subsequent adjustment.] For certain types of services offered
by the Sponsor Parties, an Adjustment Event may occur even if the Device is in
any kind of hold mode at the start of the Adjustment Event. Participant may opt
out of a current or future Adjustment Event at any time by directly adjusting
the Device or contacting DER Vendor.
How to Apply. You can apply to participate in the Program through your DER
Vendor mobile app or at the program enrollment website. The Sponsor Parties may
accept or reject your application in their discretion.
How to Withdraw. Once you are accepted as a Participant in the Program, you may withdraw
by emailing the Sponsor contact address specified below. Withdrawal will not
affect the other services provided by the Sponsor Parties to you. By
withdrawing, you may render yourself ineligible to receive the Reward,
participate in the Program in the future, or participate in other programs
offered by Sponsor.
Program Termination. Sponsor's ability to offer the Program is contingent on receiving
certain approvals and acceptances from Program Administrator. If such approvals
and acceptances are withheld or withdrawn, or if the Program is declared
unlawful, the Program will be terminated along with the Reward. Further,
Sponsor’s ability to offer the Program to you is contingent on Sponsor’s
agreements with DER Vendor, and in the event such agreement(s) terminate for
any reason, your participation in the Program will be terminated along with the
Reward. In the event of such termination, DER Vendor may provide notice to you
by email, and Sponsor may provide notice at www.energyhub.com. Termination of the Program will not affect any payment obligations you
may have for your DER Vendor Device, and your DER Vendor customer agreement
will remain in effect.
Disqualification. The Sponsor Parties may terminate your participation in the Program
and Reward at any time and without liability upon notice to you via email if
you violate these Terms or applicable law, if you do not comply with any
reasonable request from a Sponsor Party in connection with this Program, if
your Program Administrator declares you ineligible for the Program, if your
account with Program Administrator or DER Vendor is no longer in good standing,
or if you do not maintain a continuous connection between your enrolled
Device(s) and the Service. If you enroll in a conflicting energy program
through Sponsor Parties, Sponsor may terminate your participation in the
Program without liability and without notice. Disqualification from the Program
will not affect any
payment obligations you may have for your DER Vendor Device, and
your DER Vendor customer agreement will remain in effect.
Privacy Notice. By participating
in the Program, you agree that the Sponsor Parties may collect your personal
information or data and that if they cannot collect the required information or
data, you may not be eligible to participate in the Program. Sponsor Parties will
administer your personal information and usage data consistent with these Terms
and each company’s then-current privacy policy.
Sponsor’s privacy policy is located at:
http://www.energyhub.com/privacy-policy.
Changes in Your
Utility Costs. Sponsor Parties are not
responsible for any changes in your utility costs during the Program.
Information. You represent and warrant to Sponsor that the information you
provide to Sponsor while applying for and during the course
of the Program is accurate and complete, and you agree to promptly
notify Sponsor if any information you provided during your application for the
Program has changed.
General
Conditions. This Program is governed by the laws of
the State of New York without regard to its applicable principles of conflicts
of law. The Sponsor Parties’ failure to enforce any term of these Terms shall
not constitute a waiver of that provision.
THE SPONSOR PARTIES (AND EACH OF THEIR RESPECTIVE AFFILIATES, AGENTS,
DIRECTORS, OFFICERS, AND EMPLOYEES) ARE NOT RESPONSIBLE OR LIABLE FOR ANY
INCORRECT OR INACCURATE PROGRAM APPLICATION INFORMATION, AND ASSUME NO
RESPONSIBILITY FOR (I) TYPOGRAPHICAL OR OTHER ERRORS IN THE PRINTING OF THE
PROGRAM MATERIALS OR THE OFFERING OR ANNOUNCEMENT OF ANY REWARD, (II) ANY
ERROR, OMISSION, INTERRUPTION, DEFECT OR DELAY IN OPERATION OR TRANSMISSION AT
ANY WEBSITE, (III) FAILURE OF ANY APPLICATION TO BE RECEIVED BY SPONSOR DUE TO
TECHNICAL PROBLEMS, TELEPHONE SERVICE PROBLEMS, PRINTING ERRORS, HUMAN ERROR OR
TRAFFIC CONGESTION ON THE INTERNET OR AT ANY WEBSITE, (IV) COMMUNICATIONS LINE,
HARDWARE AND/OR SOFTWARE FAILURES, (V) DAMAGE TO ANY COMPUTER OR DEVICE (SOFTWARE
OR HARDWARE) RESULTING FROM PARTICIPATION IN THE PROGRAM, (VI) THEFT OR
DESTRUCTION OF, TAMPERING WITH, UNAUTHORIZED ACCESS TO, OR ALTERATION OF
APPLICATIONS AND/OR PROGRAM APPLICATION INFORMATION, OR (VII) APPLICATIONS
WHICH ARE LATE OR LOST, OR (VIII) ANY LOSS OF INCOME DUE TO DEVICE CONTROL. PARTICIPANT ASSUMES ALL RISK OF
PARTICIPATION IN THE PROGRAM. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU
INDEMNIFY AND AGREE TO KEEP THE SPONSOR PARTIES (AND EACH OF THEIR
RESPECTIVE AFFILIATES, AGENTS, DIRECTORS, OFFICERS, AND EMPLOYEES) INDEMNIFIED
AT ALL TIMES FROM AND AGAINST ANY LIABILITY, CLAIMS, DEMANDS, LOSSES, DAMAGES,
COSTS AND EXPENSES THAT ARISE FROM OR ARE RELATED TO ANY ACT, DEFAULT OR
OMISSION BY YOU AND/OR A BREACH OF ANY WARRANTY BY YOU AND/OR TO ANY ACT,
DEFAULT OR OMISSION BY YOU UNDER THESE TERMS. TO THE MAXIMUM EXTENT PERMITTED
BY LAW, YOU AGREE TO HOLD THE SPONSOR PARTIES (AND EACH OF THEIR RESPECTIVE
AFFILIATES, AGENTS, DIRECTORS, OFFICERS, AND EMPLOYEES) HARMLESS FROM ANY
INJURY OR DAMAGE CAUSED OR CLAIMED TO BE CAUSED BY PARTICIPATION IN THE PROGRAM
AND/OR USE OR ACCEPTANCE OF ANY REWARD OTHER THAN FOR: (1) DEATH OR PERSONAL
INJURY ARISING AS A RESULT OF SPONSOR'S NEGLIGENCE OR BREACH OF CONTRACT; OR
(2) THE SPONSOR PARTIES’ FRAUDULENT MISREPRESENTATION OR DELIBERATE BREACH OF
CONTRACT. THE SPONSOR PARTIES (AND EACH OF THEIR RESPECTIVE AFFILIATES, AGENTS,
DIRECTORS, OFFICERS, AND EMPLOYEES) HAVE NO LIABILITY TO ANY PARTICIPANT FOR
ANY LOSS, DAMAGE, COSTS OR EXPENSE INCURRED AS A RESULT OF OR IN CONNECTION
WITH A PARTICIPANT'S PARTICIPATION IN THE PROGRAM. If any provision of these Terms is held to be
invalid or unenforceable, all remaining provisions of these Terms will remain
in full force and effect. These Terms will be binding on the Sponsor Parties
and their respective successors and assigns, and Participant. Participant may not assign these Terms
without the written consent of Sponsor whereas Sponsor may assign these Terms
to any third party. The Sponsor Parties are not responsible for the policies,
actions, or inactions of others that might prevent the Participant from
entering, participating, or claiming a Reward. For the avoidance of doubt, it
is specifically understood and agreed that there shall be no personal liability
on the part of any affiliates, agents, directors, officers, and employees of
each Sponsor Party under these Terms.
These Terms constitutes the entire agreement between Sponsor Parties and
a Participant relating to the subject matter hereof and supersedes all other
such prior or contemporaneous oral and written agreements and understandings.
Arbitration. If you and the Sponsor do not resolve any dispute by informal
negotiation, any other effort to resolve the dispute will be conducted
exclusively by binding individual arbitration governed by the Federal
Arbitration Act (“FAA”). You are giving up the right to litigate (or
participate in as a party or class member) all disputes in court before a judge
or jury. Instead, all disputes will be resolved on an individual basis before a
neutral arbitrator, whose decision will be final except for a limited right of
appeal under the FAA. Any court with jurisdiction over the parties may enforce
the arbitrator’s award.
No Class Action
Procedure. Notwithstanding any of the foregoing or any
other provision of these Terms, class arbitration is not permitted under any
circumstance. You and the Sponsor agree that, by entering into this Agreement,
THE PARTIES MAY BRING CLAIMS AGAINST THE OTHER ONLY IN THEIR RESPECTIVE
INDIVIDUAL CAPACITY, and not as a plaintiff or class member in any purported
class or representative proceeding. Further, you agree that the arbitrator may
not consolidate proceedings or more than one person’s claims,
and may not otherwise preside over any form of a representative or class
proceeding. Although the
non-availability of any form of representative or class proceeding is clear
from this Agreement, should any dispute arise regarding or relating to the
existence, validity, enforceability, or interpretation of the Arbitration and
No Class Action procedures provisions above, the federal court located in New
York, New York shall have the sole and exclusive jurisdiction to hear and
determine the issue.
Changes to the
Terms. Sponsor may modify these Terms at any time. We will notify you by email at the most
current email address we have on record for you when we make any material
changes to these Terms, and the effective date of the modified Terms, which
will be after the date of our notice to you. Your continued participation in
the Program thereafter signifies your acceptance to such modified Terms. The
modified Terms will apply only to disputes that arise after the effective date
of such modified Terms. We will also post the most current version of the Terms
on our website specified below and encourage you to check this site frequently.
Acceptance of
Agreement. The use of an electronic signature process to
accept and sign these Terms, including your indication of acceptance of these
Terms by a click-through or click-wrap process presented on Sponsor’s website,
shall constitute effective execution and delivery of these Terms, and shall
form a binding contract between you and the Sponsor Parties.
Additional
Program Details. Additional program details
are available at the following website address: https://greatergrid.com/enroll/programs/thermostats/cps. EnergyHub contact information for the
program is: cps@energyhub.com.
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